FAQ

No catch. Just ask.

Money
Does Embaixadorz touch my money?

No. The payment link is generated with the details the ambassador registered and you pay straight from your own account. We never intermediate, hold or process payments.

Is there a per-transaction fee?

No. Since the money does not pass through us, there is nothing for us to charge. The plan is fixed, that is all.

Do you charge a percentage of sales?

No. Only the monthly fee. Whether you generated US$ 1,000 or US$ 100,000 in commissions, the invoice is the same.

How do I know the ambassador got paid?

You pay, click “Paid”, WhatsApp opens with the message written and you attach the receipt. When you mark it “sent”, the payment is recorded as settled, with date and amount.

Store
Does it work with my store?

Shopify at launch, Nuvemshop next. Another platform? Write to adm@embaixadorz.com — the queue decides the next integration.

Do I need a developer?

No. The app installs from the app store and creates the sign-up page inside your site on its own, with your logo and your colors.

Can I pay in store credit instead of cash?

Yes. The reward can be cash, store credit or just recognition. You choose by default or per group.

What is FULL Mode?

A switch. Turned on, anyone creates a coupon on the spot and earns commission right away, and your store joins the ambassador Hub. Everything stays locked on the defaults — only the commission % and the discount % stay editable.

Ambassador
Does the ambassador have to install anything?

No. They get a link of their own and open it on their phone. No app, no password to your store — and they see their own sales in real time.

Do they see other ambassadors' data?

Never. Each one sees only their own dashboard. And you see only your store's ambassadors.

What about the LGPD (Brazil's data protection law)?

Every ambassador consents at sign-up, with a stated purpose. Exports of personal data are logged. Uninstalled? Your store's data is deleted.

Getting started
Can I use it already?

Yes. Install it on Shopify, set the rules. The first payout can go out today.

Will prices change?

If they do, anyone who already subscribed keeps the terms they subscribed on.

Can I cancel?

Any time, from the dashboard. No new charges; access runs to the end of the period already paid (no prorated refund). Before you go, you export whatever you need.

Start today

Still have one?

Send it to adm@embaixadorz.com — or install it and ask from inside.

Install on Shopify

Still researching? Once a month, what we learn about running ambassador programs. No product news.